casilando website support
Submit a request
Sign in
  • Submit a request
  • Sign in
  1. StakeHeroes Support
  2. TECHNICAL

TECHNICAL

All technical related frequently asked questions by our players

  • My games are freezing/frozen?
  • My games are slow/lagging?
  • I've been disconnected during a game, what do I do
  • I am experiencing a technical issue
  • An error or other technical issue occurred in a casino game while playing. What to do?
  • What happens if I receive a call whilst playing in the casino?
  • What happens if I lose my Internet connection while playing a game?
  • The casino games are loading slow, why?
  • How do I clear cookies and cache?
  • What is the best browser to use?