Each and every game round is recorded within our database. If you feel there has been an error or technical issue during your gameplay, please contact out Customer Support Team providing the following information:
- Game/Slot name.
- Exact/Approximate time when game round was played.
- The stake amount and account balance before and after game round.
- Error message received or an explanation of the issue (if possible, provide us with screenshot).
- Have you experienced this issue previously?
Please keep in mind that the above details are essential as it will allow us to check and solve your query in a timely manner. You can contact us via Live Chat or E-mail.